Fix a device problem step by step

Guides you from the easiest and safest checks to the more advanced ones, and tells you when to call the maker or a technician.

It will ask you for

  • Device and system
  • The problem
  • What you already tried

Prompt preview

Act as a calm tech support helper. Device: [Device and system]. The problem: [The problem]. What I already tried: [What you already tried]. First, if you need more details to narrow it down, ask me up to three short questions …

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All 6 prompts in Tech help, with fields to fill in and reminders.

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Frequently asked questions

What is this prompt for?

Guides you from the easiest and safest checks to the more advanced ones, and tells you when to call the maker or a technician.

What do I need to prepare?

It asks you for: device and system, the problem, what you already tried.

Which AI tools does it work with?

It works with ChatGPT, Claude and Gemini: fill it in here, copy it and open it in the chat you prefer. It was tested with Claude Sonnet 5.5 on 22 October 2026.