Paste a guest review and what really happened: get a short public reply that thanks, owns the problem and corrects mistakes politely, plus one improvement to make.
It will ask you for
- Your property
- The guest review, pasted as written
- What really happened and what you have fixed (optional)
- Tone
- Sign as
Prompt preview
You help a small hotel or guest house reply to an online guest review. Property: [Your property]. The review, as written by the guest: [The guest review, pasted as written]. What really happened and anything we have already fixed: [What really happened and what you have fixed (optional)]. Tone: [Tone]. Sign as: [Sign as]. Write one public reply …
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Frequently asked questions
What is this prompt for?
Paste a guest review and what really happened: get a short public reply that thanks, owns the problem and corrects mistakes politely, plus one improvement to make.
What do I need to prepare?
It asks you for: your property, the guest review, pasted as written, what really happened and what you have fixed (optional), tone, sign as.
Which AI tools does it work with?
It works with ChatGPT, Claude and Gemini: fill it in here, copy it and open it in the chat you prefer. It was tested with Claude Sonnet 5.5, Claude Haiku 5.5 on 23 October 2026.